Laundry Management Services
Complete Shared Laundry Solutions – No Cost, No Hassle
Running a communal laundry facility doesn’t have to be costly or time-consuming. Nina’s Laundrette provides comprehensive laundry management services (also known as shared laundry management or communal laundry management) for multi-user environments such as apartment buildings, strata properties, and other shared accommodations. As a leading laundry route operator in Australia, we install and manage commercial washing machines and dryers at no upfront cost, allowing you to offer reliable laundry facilities without any hassle or capital expense.
Our turnkey solution covers everything, including free installation and ongoing maintenance to modern cashless payment systems. This provides convenience for owners and body corporate managers and an outstanding laundry experience for residents. With Nina’s Laundrette handling your shared laundry room, you can provide a valued space to your building while we take care of all the work and expenses behind the scenes. We proudly offer these services Australia-wide, so no matter where your property is located, our team has you covered.
How Our Laundry Management Service Works
Outsourcing the management of your shared laundry to Nina’s Laundrette is simple. We handle the entire process from start to finish in a few straightforward steps:
- Free Consultation & Assessment: We begin with a no-obligation consultation to discuss your laundry room needs and assess your space. Our experts evaluate your available laundry area, number of users, and any special requirements. This helps us determine the ideal setup for your property’s communal laundry.
- Customised Plan & Proposal: Based on the assessment, we create a tailored plan for your shared laundry. We recommend the optimal number and type of machines for your facility and propose a fair vend price (per wash or dry cycle) that suits your community’s budget. This price is set so that the income from the machines covers all equipment, maintenance, and service costs, ensuring the laundry room runs at zero cost to you. We provide a clear proposal with no hidden fees or surprises.
- Free Professional Installation: Once you’re happy with the plan, our team will supply and install the commercial laundry equipment at no cost to you. We deliver the washers and dryers to your site and take care of all hookups (water, electricity, drainage) safely and efficiently. Installation is scheduled at your convenience to minimise any disruption. After setup, the machines are ready for your residents or tenants to use immediately.
- Ongoing Management & Maintenance: After installation, Nina’s Laundrette operates and manages your laundry room entirely, so you never have to worry about it. We handle all routine maintenance, servicing, and any necessary repairs. If a machine ever malfunctions, residents can easily alert us by scanning a posted QR code and completing our online form. Our technicians will respond promptly, within 24 hours. We keep the equipment running reliably at all times. You won’t need to deal with collecting payments, fixing broken machines, or daily upkeep – we take care of it all.
- Enjoy a Hassle-Free Laundry Facility: With our team overseeing your shared laundry, you get to enjoy the benefits of a fully functioning laundry amenity with zero effort on your part. Residents or guests simply pay per use via our easy cashless system (no coin collection headaches), and those fees cover the service.
Who We Work With
Nina’s Laundrette supports a wide range of businesses and organisations with laundry management services:
A route-operated laundry room is the perfect solutionFor apartment buildings, strata complexes, and other residential buildings. Body corporate committees and property managers already have enough to worry about without having to troubleshoot laundry equipment issues or convincing dozens of unit owners to chip in for new machines.
By outsourcing your communal laundry room management to Nina’s Laundrette, your owners corporation will avoid all those headaches. We take care of installing and maintaining the washers/dryers at no cost to the owners, so you can offer a convenient laundry amenity to residents without straining the building’s budget or management time.
Government-funded housing, community, and other social housing operate under tight budgets. Residents in these communities still deserve access to proper laundry facilities. Nina’s Laundrette can help social housing providers offer great laundry amenities without diverting critical funds from the project. Partnering with a route operator can save tens of thousands of dollars on each housing development, freeing up budget that can be used for other important services or improvements.
We work with providers to ensure that the laundry equipment we provide meets the accessibility requirements of the residents. We also work with social housing providers to offer flexible arrangements to ensure that vulnerable or low-income residents get the best possible laundry experience at the lowest cost per use. It’s a smart solution for not-for-profits and government agencies looking to maximize value in social housing developments while at the same time providing the best possible amenities to residents
Guest laundry facilities can be a selling point for short-stay accommodations – or a source of complaints if they’re consistently out of order. Partnering with a laundry route operator ensures your guests have access to high-quality, reliable washers and dryers with easy cashless payments, enhancing their stay. Commercial-grade machines also mean quicker wash times and less downtime, resulting in a better experience for guests and fewer complaints to your staff. Nina’s Laundrette manages laundry rooms for a wide range of short-stay accommodation businesses, including:
- Student Accommodation – campus residences, student apartments
- Hotels & Resorts – from boutique hotels to large resorts
- Motels & Hostels – budget travel accommodations
- Caravan Parks & Campgrounds – holiday parks, camping sites
- Medical Housing – outpatient family accommodation near hospitals
- Rooming Houses – short stay shared accommodation
No matter your type of property, we’ll ensure your guests or residents enjoy a convenient, problem-free laundry facility – which can boost your customer satisfaction scores and online reviews for hospitality businesses.
Student accommodation isn’t just about a bed and a desk – today’s students expect convenience, comfort, and reliability in every aspect of their living experience. Laundry facilities are no exception. That’s why Nina’s Laundrette partners with student housing providers across Australia to deliver reliable, low-maintenance, cashless laundry solutions designed specifically for high-use environments like student residences.
With Nina’s, you can offer commercial-grade laundry machines at no upfront cost, installed and maintained by our team, so your on-site staff can focus on supporting students – not dealing with laundry issues. Our cashless payment systems (via phone, card, or app) make it easy for students to do their laundry without needing coins. They also accept international payment providers like WeChat and AliPay.
Enquire About our Laundry Management Services
Interested in laundry management service for your business or property? We’d love to hear from you.
Fill out our quick enquiry form, and a team member will reach out to walk you through your options and help you decide what works best for your space.
Benefits of Outsourcing Your Laundry Management to Nina’s Laundrette
Choosing Nina’s Laundrette to manage your communal laundry isn’t just about saving effort. It comes with a host of benefits for both property managers and residents:
- No Upfront Investment: Commercial laundry equipment can cost tens of thousands of dollars to purchase, and that’s before you factor in ongoing costs. With our service, you avoid that large capital expense completely. We supply commercial washers and dryers for free, so you can direct funds to other priorities while still offering a laundry facility.
- No Maintenance Headaches: Say goodbye to repair bills and the hassle of fixing machines. Our team handles all maintenance and repairs at no cost to you. If a washer or dryer breaks down or needs servicing, we take care of it quickly.
- Modern, Reliable Equipment: We install commercial machines designed for heavy use, which are faster and more durable than domestic washers/dryers. That means quicker wash/dry cycles and less downtime due to breakdowns. Users will no longer be frustrated by long waits or out-of-order signs.
- Cashless Convenience: Our laundry systems support modern cashless payments, including credit/debit cards and mobile app payments (with support for popular providers like Apple Pay, Google Pay, WeChat, Alipay, etc.). Residents no longer need to hunt for coins.
- Australia-Wide Service & Support: Nina’s Laundrette provides laundry management services across Australia, with local support teams ready to assist. No matter where your building is located, we can install and service your communal laundry. Our nationwide presence means you get consistent, high-quality service whether your property is in a major city or a regional area.
Frequently Asked Questions (FAQ)
Here are some answers to frequently asked questions we received about our commercial laundry equipment rental program
“Laundry management services” refers to outsourcing the operation and upkeep of a shared laundry facility to a professional provider. In practice, a company (like Nina’s Laundrette) will install commercial laundry machines at your property and handle all aspects of running the laundry room. These companies are sometimes referred to as laundry route operators.
This includes maintenance, repairs, and payment collections. A laundry room management company takes care of managing the shared laundry so you don’t have to, ensuring the machines are always working and users have a good experience.
In a shared laundry management program, the provider first assesses your laundry room needs and sets up the appropriate number of machines for your users. They install the equipment for free and typically charge users a per-load fee to use the washers or dryers. This user’s revenue covers the costs of the equipment and service, meaning the property owners aren’t out of pocket.
The provider then continuously maintains and services the machines. If anything breaks or needs servicing, they fix it promptly. They also usually implement a convenient payment system (such as a card or mobile app). All day-to-day operations are handled by the service provider, not the property manager. The result is a hassle-free laundry room for the property and a reliable facility for residents.
Outsourcing laundry management in a body corporate (or any strata community) has several key benefits.
First, it removes the need for the owners corporation or committee to invest large sums of money in laundry machines, the route operator provides the equipment at no cost.
Second, all ongoing maintenance and repair responsibilities are handled by the provider, so the body corporate doesn’t have to organise fixes or worry about machine downtime. This saves a lot of time and frustration.
Third, a well-managed laundry room keeps residents happy: machines are more reliable and modern (often with faster cycles and cashless payment convenience), which means fewer complaints to the committee.
Finally, outsourcing can actually save money for residents in the long run. The laundry operates on a user-pays model that covers its own costs, so it doesn’t drain the building’s maintenance budget or sinking fund.
Yes – with Nina’s Laundrette’s model, your property does not have to pay for the laundry equipment or standard maintenance. We install commercial machines for free and maintain them at our expense. The way we recoup costs is through the usage fees (the per wash or dry charge that residents/guests pay). Those fees are set at a reasonable rate designed to cover the costs of equipment, maintenance, and operation.
Our laundry equipment is installed with cashless payment systems to make it easy for residents to pay for each load. Traditional coin-operated machines can be inconvenient, as users need exact change, and coin mechanisms can get blocked.
Residents can pay by swiping or tapping a credit/debit card directly, or by using a mobile payment app on their smartphone. Our systems support widely-used payment methods and even international options like WeChat or Alipay, which is great for student housing with overseas residents. The cashless system is secure and streamlined.
If any machine in the shared laundry stops working correctly or needs service, the process is simple: users can report the issue directly to Nina’s Laundrette using a QR code and webform and we take care of the rest.
Once we’re notified, we respond to the problem quickly. Our goal is to minimise downtime – we know how important it is for residents to have the laundry available when they need it. When maintenance or servicing is required, it’s our responsibility to resolve it promptly and at no cost to you. You won’t need to coordinate repairs or pay out of pocket for service calls. We handle troubleshooting and repairs as part of our management service, keeping the laundry facility running smoothly.
A wide range of properties can benefit from a communal laundry management service. The most common are apartment buildings, body corporates, and strata-titled properties where multiple residents share a laundry room. Our services are also popular in student accommodations (dormitories or student apartment buildings), hotels, hostels and motels (for guest laundries), holiday parks or caravan parks (where campers can do laundry on-site), and social housing developments.
Any property that offers laundry facilities to a group of users can outsource the management of the shared laundry to us. Nina’s Laundrette works with all of the above types across Australia. If you’re unsure whether your property is suitable, complete our enquiry form to get in touch. In most cases, if you have a space for a laundry room with the necessary utilities (water, electricity, drainage), we can likely set up and manage your shared laundry.
Yes. Nina’s Laundrette provides laundry management services throughout Australia. We have experience deploying and managing laundry facilities in multiple states and territories, from major cities to regional towns. Our team can coordinate with you remotely for planning and then arrange local installation and support. Choosing a provider with Australia-wide coverage is important if you manage properties in different locations or if your property is outside a major metro area. It ensures you get the same standard of service and quick support, no matter where you are. With our national reach, we’re equipped to serve body corporates, property managers, and organisations all over the country.